Frequently Asked Questions

Stadium View asks for a clear copy of a government‑issued photo ID (passport, national ID or driver’s licence) and a recent proof of address such as a utility bill or bank statement dated within the last three months. If you plan to use a credit or debit card you may also need to send a front‑only image of the card, with the middle digits blanked for security. Verification is normally completed within 24‑48 hours, and you cannot withdraw funds until the process is finished.

Stadium View operates under a licence issued by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) licence for UK‑based customers. Both regulators enforce rigorous financial controls, data‑protection rules and responsible‑gambling requirements. You can check the current licence numbers on the ‘About Us’ or ‘Licensing’ page of the site.

Stadium View lets you set daily, weekly or monthly deposit caps, as well as loss limits that cap how much you can lose in a given period. You can also activate session‑time alerts, a temporary ‘time‑out’ (up to 30 days) or a full self‑exclusion that locks your account for a longer term. All of these options are available in the ‘Account → Responsible Gaming’ section and include direct links to GamCare and BeGambleAware for further help.

Cash‑Out allows you to settle a bet before the event finishes, locking in a profit or limiting a loss based on the current odds. The feature is offered on selected pre‑match and in‑play markets; not all bet types are eligible. You can request a Cash‑Out by clicking the ‘Cash Out’ button on the bet slip, and the amount is credited to your account instantly once the market is still open. The option disappears as soon as the market is closed or the outcome is determined.

Stadium View accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, PayPal, Paysafecard, direct bank transfer and the cryptocurrencies Bitcoin, Ethereum and USDT. Deposits are instant for most methods, while withdrawals to e‑wallets usually clear within 24 hours, card payouts take 3‑5 business days, and crypto transfers are processed the same day after blockchain confirmation. All transactions are protected by 256‑bit SSL encryption.

The Stadium View welcome bonus matches your first deposit 100 % up to £200 and adds 20 free spins on a selected slot. The bonus funds are subject to a 35× wagering requirement that must be met within 30 days of activation, and only the bonus amount counts toward the playthrough—not the deposit. Slots contribute 100 % to the wagering, while table games and live casino typically contribute 10‑20 %. Once the requirement is cleared you can request a withdrawal of any resulting winnings.